Shipping Policy
We aim to deliver your order as quickly and efficiently as possible.
Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times vary based on your location and chosen shipping method:
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
- International Shipping: 7–14 business days
Tracking:
Once your order ships, you’ll receive an email with tracking information so you can monitor your shipment in real time.
Delays:
We are not responsible for shipping delays caused by carriers, weather, or customs. Please allow extra time during holidays or unforeseen events.
Returns & Exchanges
We want you to be completely satisfied with your purchase.
Return Window:
You can return or exchange eligible items within 30 days of receipt.
Eligibility:
To be eligible for a return:
- Items must be unused, unwashed, and in their original packaging
- Receipt or proof of purchase is required
Non-returnable items include:
- Gift cards
- Sale or clearance items
- Custom or personalized products
Return Process:
- Contact our support team at [your email address] with your order number and reason for return.
- We’ll provide return instructions and shipping label (if applicable).
- Once we receive and inspect your return, we’ll notify you of the approval status.
Refunds:
Approved returns will be refunded to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
Exchanges:
If you need to exchange an item, please reach out to us, and we’ll guide you through the process.
Questions?
If you have any questions regarding shipping, delivery, or returns, feel free to contact us at:
📧 [your email address]
📞 [your phone number]
We’re here to help!
